Airtel Aadhaar based e-KYC solution to cover 500,000 stores across India
After the Reliance Jio, India’s leading telecom company Bharti Airtel also rolled out e-KYC solution. Airtel Aadhaar based e-KYC plans to cover more than 500,000 stores across India. Airtel’s e-KYC solution is now live in company operated stores across Delhi NCR. Bharti Airtel Aadhaar based e-KYC solution will be rolled out across the country in next few days. According to Airtel, over 20,000 units of Aadhaar based e-KYC solutions successfully installed across India. Over 50,000 customers are being on-boarded daily by Airtel using this digital solution. Mr. Ajai Puri, Director – Operations (India & South Asia), Bharti Airtel said:
“Aadhaar based e-KYC has significantly enhanced the customer experience by enabling faster and paperless onboarding process and we have received very positive response from the customers and channel partners. We plan to deploy this solution in majority of our general trade stores, including those in rural pockets. We believe, this initiative is a great case study for Government’s Digital India vision.”
By using Airtel Aadhaar based e-KYC solution customers does not have to wait for 24 hours to activate their SIM card. A customer purchasing new Airtel prepaid/postpaid SIM card need to submit/verify their Biometrics (iris scan / fingerprints) at the Point of Sale. The details will be instantly matched with the UIDAI database and following the validation. After that the connection will be activated instantly on the name of the customer. The process is fully secure and the retailer/representative at the point of sale will also be registered under Aadhaar. The whole process will take 10 minutes.
In the first phase Bharti Airtel has plans to have the solution in over 500,000 retail outlets including rural areas. Under the Aadhaar based instant verification process the time of activation is reduced when taking new connection. The process will help both Company and Customers. According to internal sources Vodafone and Idea will implement the Aadhaar based e-KYC solution in next few weeks.